Question 1

How long does it take?

Accepted Answer

Our team handcrafts every song. Standard delivery lands within 48 hours, and Express within 24 hours. You'll get an email the moment it's ready.

Question 2

How personal can the song be?

Accepted Answer

Very. Share names, memories, inside jokes, and a special message from the heart — the more detail, the more personal it gets.

Question 3

What genres are available?

Accepted Answer

22 genres — from acoustic and folk to hip-hop, EDM, country, R&B, and lo-fi. You can also let us pick a fitting style.

Question 4

Can I download the song?

Accepted Answer

Yes. You can stream it, download an MP3, and share a private link.

Question 5

How private is it?

Accepted Answer

Songs are private by default. Only people with the link can listen.

Question 6

What if I don't love the first version?

Accepted Answer

Reach out and we'll work with you on revisions — we want every song to feel right.

Question 7

Can I use the song commercially?

Accepted Answer

Personal use is fully covered. For commercial use, get in touch and we'll sort out a license.

Question 8

Do you offer refunds?

Accepted Answer

If the song isn't right after revisions, we'll refund you. Just write to us.

Common questions